Frequently Asked Questions

Everything you need to know about your favorite brew.

When will my coffee order ship?

We roast our beans in small batches to ensure maximum freshness. Orders typically ship within 1-3 business days after they are placed.

Do you offer ground or whole bean coffee?

We offer both! You can select whole bean for maximum freshness or choose our precision ground option which is perfect for drip coffee makers and French presses.

What is your return policy for food items?

Due to the perishable nature of coffee, we cannot accept returns. However, if there is an issue with your order or you are unsatisfied, please contact us within 30 days and we will make it right.

Are your flavored coffees sweetened?

No, our flavored coffees contain no added sugars, calories, or allergens. We use high-quality flavoring oils to provide a rich aroma and taste without the guilt.

Do you offer a subscription service?

Yes! You can join our 'Subscribe & Save' program to get your favorite blends delivered on your schedule while saving 15% on every order.

Is Bones Coffee keto-friendly or vegan?

Absolutely. All of our coffee roasts and flavorings are keto-friendly, vegan, and gluten-free, making them suitable for almost any dietary preference.